Service level agreement

#About us

Our care and service extend as far as you like. For the maintenance of your systems, too. Many of our customers therefore opt for a Service Level Agreement. You decide for yourself how and how quickly we assist you. Watertight agreements that we always comply with fully.

Anything is possible

Choose how far you want to go. On the basis of your requirements, needs and operational processes.

Intervention – Do you want us to be there to assist you within 2 hours? Or within 24 or 48 hours? Choose your own intervention period.

Prevention – Play safe with an annual preventive maintenance service? We will take care of it.

Continuity – A problem with a piece of equipment? We replace it temporarily, ensure function bridging or… replace it entirely. So you are operational for that important meeting or event.

A tailored SLA? Ask us about the options on our contact page